Support Center

Find your answer in our knowledge base

How to Update Your eSkooly Pro System

Keep your eSkooly Pro system up-to-date with the latest features and enhancements. Learn how to download and install updates easily to ensure optimal performance.

At eSkooly, we’re constantly improving our system to provide you with the best experience. Regular updates include bug fixes, new features, and enhanced modules to meet your growing needs. Updating your eSkooly Pro system is simple and straightforward. Let’s walk you through the process step by step.

Check for Updates

Before updating your system, check for the latest version available. Visit our Updates Page to view and download the most recent updates. Make sure to read the release notes to understand what’s new in the update.

Useful Tip

To download updates you may need your eSkooly Pro Purchased email for verification about your Subscription.

Steps to Update eSkooly Pro

Follow these easy steps to update your system:

  1. Log in to the Super Admin Account

    Ensure you are logged in to the super admin account, as updates can only be applied from this account.

  2. Navigate to the Update System Page

    • From the left menu, go to General Settings > About & Update.
    • This will take you to the update system page.

  3. Upload the Update File

    Click on the Browse button to select the update .zip* file you downloaded from our updates page. Once selected, click Save Files to upload the update.

  4. Automatic Update Installation

    After uploading, the system will automatically process and install the update. Wait for the process to complete. Once done, your system will be updated to the latest version!

    How easy was that? ?

Minimum Version Requirements

Warning

Please note that updates require your system to meet certain version prerequisites. If you are upgrading from a lower version, follow this sequence

Example: If you are currently on version 9.0 and want to update to 9.4.0, but 9.4.0 requires a minimum version of 9.3.0, you must first update your system to 9.3.0.

This ensures a smooth transition and prevents compatibility issues.

Important Tips

  • Always back up your data before performing any updates.
  • If you encounter issues during the update process, visit our Knowledge Base for detailed troubleshooting guides or contact our support team.
Was this article helpful?