Support Center

Find your answer in our knowledge base

Error While Installing eSkooly Pro

Troubleshooting Validation Error While Installing eSkooly Pro on Hostinger Hosting

During the installation of eSkooly Pro on Hostinger hosting, you may encounter a validation error with the following message:

Error Message: "There is something wrong in migration. Please contact the script author."

This error often occurs due to specific PHP functions being disabled by default on Hostinger's hosting environment. Follow the steps below to resolve this issue.

Steps to Resolve the Validation Error:

  • Log in to your Hostinger hPanel.
  • From the left menu, navigate to the Advanced section and click on PHP Configurations.
  • On the PHP Configurations page, switch to the PHP Options tab.
  • Locate the field labeled Disabled Functions.
  • In this field, you will see a list of disabled functions. Remove the following functions from the list:
    • system
    • exec
    • shell_exec
    • passthru
    • symlink
    • link
    • popen
  • Scroll down and click Save at the bottom of the page.
  • Retry the installation process. The error should now be resolved.

Important

After completing the installation, if needed, you can add the functions back to the Disabled Functions field to enhance security.

If you are using a hosting service other than Hostinger, look for similar PHP configuration options to resolve the issue. Contact your hosting provider if you need further assistance.

For more guidance, explore our Knowledge Base or reach out to our support team.

Was this article helpful?